Rocket Care Disability Support Services v2

Disability Support Sunshine Coast

Policy Documents

 

At Rocket Care, transparency, safety, and trust are at the core of everything we do. Just like every successful mission needs a clear flight plan, our policies provide the framework that ensures consistent, high-quality, and compliant support for every participant and their family.

Here you’ll find our key policy documents, covering important areas such as NDIS compliance, participant rights, privacy, feedback and complaints, duty of care, safeguarding, and service delivery.

We invite you to explore these documents as part of our commitment to clarity, accountability, and ethical care.

If you have any questions about our policies, feel free to contact our team.

Feedback and Complaints Policy

Incident Management Policy

Privacy and Information Mangement Policy